Frequently Asked Questions
Are the products limited to what is displayed on the site?
Yes and no. What is shown on the site in real-time is what I have on hand, ready to ship. However, I am constantly creating and uploading new items, so the items available one day may be completely different from the next. Additionally, I encourage you to request custom items or specific ideas through the form listed under the 'Contact' page, as I am more than happy to create products by request.
Do you have a store or main facility where I can see products in person?
I do not sell products from a store/facility; however, I plan to participate in local farmer's markets, flea markets, and craft fairs. If you are interested in seeing my creations in-person, I invite you to check my 'Events' page for upcoming dates and locations of fairs/markets in the San Diego area!
How are shipping costs determined?
Shipping costs are a flat rate for purchases up to $50. This rate covers a portion of the shipping costs, while the other portion is already factored into the product prices. Purchases exceeding $50 are not subject to additional shipping costs (i.e. free shipping).
What if I have an issue with my order?
If you have any problems with an order, please reach out using the form under the 'Contact' page, and I will do my best to address the issue in a timely manner.
Can I request a custom/personalized item?
Yes please! Feel free to request any specific/custom items by submitting a request under the 'Contact' page.
What is the return policy?
Within 14 days of purchase, please mail back the product(s) and submit a return request using the form on the 'Contact' page. Once the item and request have been received, a full refund will be issued. Note, return shipping costs are nonrefundable.